Shipping & Delivery
Free standard shipping on every order, every day!
Welcome to the BallyTotalFitness.com shipping guide! We know how important it is for your items to arrive when you expect them, so please review the shipping information below to help choose the best shipping selection for you. If you have any questions or concerns regarding delivery or need help with your shipping, please feel free to contact our Customer Service Department by phone at (844)-477-5695 or by email here
. Our Customer Service hours are 8am - 5pm PST, Monday - Friday.
We’re happy to offer free standard shipping on all U.S. orders – no minimum!
It’s just something we do to let you know how much we appreciate you.
||Estimated Shipping Time
||5-7 Business Days
||2 Business Days
||1 Business Day
Most orders will ship out within a day of ordering (we do not ship on Saturdays, Sundays, or holidays). However, some orders take 24-48 hours to process.
Orders placed before 11:59am PST on business days will ship same day.
If your order is lost, you will receive store credit and not be eligible for a refund.
Please log into your account
to check the status of your shipment.