Shipping & Delivery

Welcome to the BallyTotalFitness.com shipping guide! We know how important it is for your items to arrive when you expect them, so please review the shipping information below to help choose the best shipping selection for you. If you have any questions or concerns regarding delivery or need help with your shipping, please feel free to contact our Customer Service Department by phone at (855)-666-7397 or by email here. Our Customer Service hours are 9am - 5pm PST, Monday - Friday. 


Shipping Costs


U.S. Orders - Shipping is based on the volume of your order starting at $7
Shipping Method Estimated Shipping Time Cost
Standard 5-7 Business Days $7 minimum
Express Not Currently Available
Overnight Not Currently Available
Most orders will ship out within 1-2 business days of ordering (we do not ship on Saturdays, Sundays, or holidays). 



If your order is lost, you will receive store credit and not be eligible for a refund.

Shipping Status

Please log into your account to check the status of your shipment.

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