or contact us as described at the end of this policy.
THE INFORMATION WE COLLECT
Information You Provide to Us
There are three ways that BALLY TOTAL FITNESS obtains information from you: (1) via registration on the BALLY TOTAL FITNESS website; (2) from an online purchase; or (3) from any other form of direct purchase from BALLY TOTAL FITNESS.
How We Use The Information
We collect information you provide to us, for example when you create or modify your account, register to use our Site, purchase products from us, request information from us, contact customer support, or otherwise communicate with us. This information may include:
- Home address
- Work address
- Billing address
- Shipping address
- Email address
- Telephone Number
- Credit / debit card number (solely for payment purposes)
- Date of birth
- User generated content (product feedback and comments)
Information We Collect Through Your Use of our Site
We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of the Site. Google Analytics uses “cookies”, which are text files placed on your computer, to help the Site analyze how users use the Site. You can find out more about how Google uses data when you visit our Site by visiting “How Google uses data when you use our partners' sites or apps”, (located at www.google.com/policies/privacy/partners/
). We may also use Google Analytics Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Google's website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html
Other Website Analytics
In addition to Google Analytics, we also use the following web analytics services to collect certain information relating to your use of the Site in order to help the Site analyze how users use the Site: (i) Pardot provided by Salesforce (please visit the following for more information about how Salesforce uses data when you visit our Site: https://www.salesforce.com/assets/pdf/misc/salesforce_MSA.pdf
); Friendbuy provided by Friendbuy, Inc. (please visit the following for more information about how Friendbuy, Inc. uses data when you visit our Site: https://www.friendbuy.com/privacy/
); and Facebook Pixels provided by Facebook, Inc. (please visit the following for more information about how Facebook, Inc. uses data when you visit our Site: https://www.facebook.com/about/privacy
To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance
and the Network Advertising Initiative
. Please note that if you choose to opt out, you will continue to see ads on our Site, but they will not be based on how you browse and shop.
Information Collected Through Cookies and Similar Technologies
No Information from Children Under Age 13
If you are under the age of 13, please do not attempt to register with us at this Site or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please Contact Us
or call us at (844) 477-5695.
HOW WE USE AND SHARE YOUR INFORMATION
To Provide Products and Information.
We collect information from you in order to provide products that you purchase using the Site; register and service your online account; provide information that you request from us; contact you about your orders, including contacting you by phone or via text message; process credit card and debit card transactions; ship products to you; send you promotional materials or advertisements about our products, as well as new features and offerings; administer surveys, sweepstakes, promotions and contests; provide interest-based targeted advertising to you. Sharing with Third Parties.
We may provide information to third party service providers that help us operate and manage our Site, advertise, market or promote our products, process orders, and fulfill and deliver products that you purchase from us. These service providers will have access to your personal information in order to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service. Advertising.
We belong to ad networks that may use your browsing history across participating websites to show you interest-based advertisements on those websites. Currently, our Site does not recognize if your browser sends a “do not track” signal or similar mechanism to indicate you do not wish to be tracked or receive interest-based ads. You can opt-out of receiving interest-based ads from us by deleting all cookies in your browser, resetting your browser to refuse all cookies, and disabling ads in your personal settings through www.facebook.com/settings. Please note though that some Site features or services may not function properly without cookies. To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative. Please note that if you choose to opt out, you will continue to see ads on our Site, but they will not be based on how you browse and shop. Your Consent.
In addition to the sharing described elsewhere in this Policy, we will share personal information with companies, organizations or individuals outside of Company when we have your consent to do so. Legal Proceedings.
We will share personal information with third party companies, organizations or individuals outside of Company if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
Transfer in the Event of Sale or Change of Control.
- Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request.
- Detect, prevent, or otherwise address fraud, security or technical issues.
- Protect against harm to the rights, property or safety of Company, our users, customers or the public as required or permitted by law.
ACCESS TO YOUR INFORMATION AND CHOICES
You can access and update certain information we have relating to your online account by signing into your account and going to the “My Account” section of our Site. If you have questions about personal information we have about you or need to update your information, you can call us at (844) 477-5695, email us at firstname.lastname@example.org
, write to us at 5553 Bandini Blvd, Suite B, Bell, CA 90201, or you can Contact Us
. To opt-out of receiving marketing and promotional e-mails from Company you can Contact Us
, call us at (844) 477-5695, or use the opt-out or unsubscribe feature contained in the e-mails.
If you are signed up for mobile text messaging communications from the Company but later decide you no longer wish to receive them, you may opt-out of receiving text messages from us by emailing us at email@example.com
or by mailing us a written request to 5553 Bandini Blvd, Suite B, Bell, CA 90201. Before changing your mobile phone number, you agree that you will opt-out of ALL text messages from Company.
You can close your online account by calling us at (844) 477-5695, emailing us at firstname.lastname@example.org
, writing to us at 5553 Bandini Blvd, Suite B, Bell, CA 90201, or you can Contact Us
. If you close your account, we will no longer use your online account information or share it with third parties. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud.
SECURITY OF YOUR INFORMATION
We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
CONSENT TO PROCESSING OF PERSONAL DATA IN UNITED STATES
If you are a resident of the European Economic Area (EEA) or other jurisdiction outside of the U.S., in order to provide our Site, products to you, we may send and store your personal information (also commonly referred to as personal data) outside of the EEA, including to the United States. Accordingly, your personal information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your personal information. We are committed to protecting the privacy and confidentiality of personal information when it is transferred. Where such transfers occur, we take appropriate steps to provide the same level of protection for the processing carried out in any such countries as within the EEA to the extent feasible under applicable law. By using and accessing our Site, users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of personal information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.
QUESTIONS AND HOW TO CONTACT US
, email us at email@example.com
, call us at (844) 477-5695, or contact us by US postal mail at the following address: FAM Foods
5553 Bandini Blvd, Suite B
Bell, CA 90201
Attn: FAM Foods Customer Service